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Articles on web site effectiveness

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The following articles have been written by our Website Optimizer Nardo Kuitert:

And:

Articles on by others on web usability, search engine marketing and online copywriting

These are web site effectiveness articles we thought you'd appreciate. Please send us (links to) articles that our visitors may enjoy.

Topics:
Web usability
Search engine marketing
Online copywriting

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Web usability

Title: Should California Recall Campaign Sites Be Recalled?
Source: UsabilityReviews.com, September 22, 2003
Topic: Everybody can learn from the usability challenges found on the websites of the most important California Recall election candidates. Ahhnold...!

Title: Ontario Campaign Sites: Still Not Up to the Job
Source: UsabilityReviews.com, September 26, 2003
Topic: Ontario election sites reviewed: what you can learn from competing political sites.

Title: Perils of One-to-None
Source: ClickZ, September 3, 2002
Topic: One-to-one is crucial to smart branding. Don't let it lose its mind and turn into one-to-none by frustrating, alienating, and chasing away customers.

Title: Trust Is in the Details
Source: CyberAtlas, June 21, 2002
Topic: A study analyzing key factors — expertise, trustworthiness, sponsorship, and miscellaneous criteria — to determine the credibility of Web sites.

Title: Are Users Stupid?
Source: Jakob Nielsen's Alertbox, February 4, 2001
Topic: Opponents of the usability movement claim that it focuses on stupid users and that most users can easily overcome complexity. But it is not a question of whether users are capable of overcoming complexity and learning an advanced user interface. It is a question of whether they are willing to do so. As Web use grows, the price of ignoring usability will only increase.

Title: ROI Marketing: Qualified Answers to Persuasive Architecture
Source: Clickz, October 11, 2002
Topic: Is disappointment the brand association you seek? How much time and effort have you invested thinking about how your prospects buy?

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Search engine marketing

Title: What We Search For
Source: SearchDay, July 25, 2002
Topic: The use of search engines is ranking as 3rd online activity, after sending and reading e-mails.

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Online copywriting

Title: Converting Searchers to Customers
Source: SearchDay, January 8, 2002
Topic: "Sites would do better to make their home pages more about their customers' needs and less about the company's products."

Title: Designing Useful Navigation
Source: MarketingProfs, 2001 (Need to register)
Topic: Want to employ useful navigation that helps your customers shop and moves them ever closer to the close? Then design your site the way your customer thinks, so your site anticipates the way your customers want to interact with your "store."

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Note: There were other articles that we thought might interest you, but more and more web sites hide their content behind required memberships, or micro-payments (e.g. "pay $ 5 to read the article"). Please let us know if one of the above mentioned articles has gone the same way.

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